Glossary
Augmented Analytics
Most business data never gets used.
Augmented analytics gives teams a faster way to work with it. No analysts. No code. No delays.
It uses machine learning and natural language tools to automate prep, surface insights, and support better decisions.
What Is Augmented Analytics?
Augmented analytics applies AI to key steps in data analysis: prep, discovery, and reporting.
It automates time-consuming work. It shortens the path from question to answer. It brings more people into the process.
It relies on three core capabilities:
- Machine learning to find patterns and improve analysis
- Natural language processing (NLP) to let users ask questions in plain language
- Natural language generation (NLG) to explain outputs clearly
This isn’t a separate tool. It’s a layer built into analytics platforms that removes friction. Instead of building reports or writing code, users type a question and get a usable answer.
It opens up access, improves data literacy, and gives analysts more time to focus on complex work.
How Augmented Analytics Works
The value comes from how it improves every step in the analytics process.
1. Data Preparation
Cleaning and formatting data takes time. Augmented analytics automates parts of this, including:
- Finding missing or duplicate values
- Recognizing formats
- Merging fields
- Highlighting outliers
This improves accuracy and saves time.
2. Natural Language Query
Users ask questions in plain language.
For example:
"What were the top-performing products in Q2 by region?"
The system turns that into a query, runs the analysis, and shows the result.
3. Automated Insight Generation
The system doesn't wait for questions. It surfaces patterns and issues on its own:
- Drops in conversion rates
- Correlations between pricing and sales
- Regional shifts in behavior
This helps teams spot issues early.
4. Natural Language Generation
NLG turns data into readable insights. Instead of charts without context, users get clear summaries like:
“Revenue increased 12% in the Midwest due to more repeat purchases.”
This improves understanding across teams.
5. Visualization and Dashboards
Charts and dashboards are created automatically. Users can adjust filters or ask follow-up questions without rebuilding anything.
Key Capabilities in Augmented Analytics
Pattern Recognition with Machine Learning
The system learns from data and finds what matters:
- Trends
- Forecasts
- Anomalies
It helps users skip the manual search and go straight to answers.
Natural Language Processing (NLP)
Users can ask questions in plain English.
"Which product has the highest return rate?" "How are sales trending in the northeast?"
NLP breaks it down and sends the right query.
Natural Language Generation (NLG)
The system explains results in simple terms. This removes guesswork and improves clarity.
“Churn increased 8% in Q3, mostly from new Midwest customers.”
Automated Data Prep
It handles messy inputs:
- Fills gaps
- Standardizes formats
- Joins tables from different systems
This creates a clean base for analysis.
Actionable Insight Generation
Insights are tied to roles and context. The system might flag:
- Campaigns losing engagement
- Products driving churn
- Sales reps closing faster than average
Self-Service Access
Users don’t wait for dashboards or analysts. They type questions, follow prompts, and explore answers on their own.
Benefits of Augmented Analytics
Faster Decisions
Teams get results immediately. No waiting on reports. No delay between data and action.
More People Using Data
With plain-language access, more teams can run their own analysis. This reduces bottlenecks and spreads knowledge.
Better Use of Analyst Time
Analysts spend less time on basic requests and more time solving harder problems.
Fewer Mistakes
By removing manual steps, results are more consistent and reliable.
Early Detection
The system flags changes as they happen. Teams act sooner.
Complex Analysis Made Simple
Teams use built-in models for forecasting or segmentation without needing to know how they work.
Use Cases for Augmented Analytics
Marketing
Track campaigns, audience segments, and cost per lead.
"Which channel had the best ROI last quarter?"
Sales
Spot stalled deals, performance gaps, and fast closers.
"Where are win rates dropping week by week?"
Finance
Catch cost spikes, forecast cash flow, and drill into budgets.
"Why did expenses jump last month?"
Operations
Monitor supply chain metrics and vendor performance.
"Which SKUs have the longest delivery delays?"
HR
Measure hiring, turnover, and engagement.
"Which teams are losing the most people?"
Support
Track ticket volumes, response times, and satisfaction.
"What issues are driving the most support calls?"
Challenges to Address Before Adopting
1. Poor Data Quality
Bad input leads to weak output. Audit sources. Clean your fields. Set rules.
2. Overreliance on Automation
These tools suggest actions. They don’t choose strategy. People still need to think.
3. Gaps in Data Literacy
A great tool still needs informed users. Provide training and clear terms.
4. Data Silos
If your systems don’t talk to each other, your answers won’t be complete.
5. Unrealistic Expectations
This won’t run your business. It helps teams work faster and smarter. It doesn’t remove tradeoffs or context.
FAQ
What is augmented analytics?
It uses AI to simplify and speed up data prep, discovery, and reporting.
Who should use it?
Any team that works with data. Sales, marketing, HR, ops, support, or finance.
Is it only for technical users?
No. It’s designed for everyone. You ask questions in plain English. The system handles the rest.
Does it replace analysts?
No. It frees them. They spend less time on routine tasks and more time solving harder problems.
Can it catch issues early?
Yes. Many tools flag spikes, drops, and other changes automatically.
Does it work with my current tools?
Most platforms integrate with standard systems like data warehouses, CRMs, and spreadsheets.
How accurate are the results?
Accuracy depends on your data. Clean, complete data leads to better insights.
What should I do first?
Start with one use case. Pick a team with clear goals. Train them well. Expand from there.
Summary
Augmented analytics improves how teams use data. It automates prep, makes analysis easier, and surfaces insights faster. People ask questions in their own words and get real answers.
It opens access to everyone, not just data professionals. It helps teams find what matters and act quickly. Analysts benefit too. They spend less time building dashboards and more time solving meaningful problems.
With built-in models, clean interfaces, and clear answers, these tools work across marketing, sales, finance, support, and more.
Adopting augmented analytics isn’t just a tech upgrade. It’s a shift in how people work. Less waiting. More action. Fewer gaps between data and decisions.
This is how data becomes useful.
A wide array of use-cases
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