CSR Assist Copilot

Our AI-powered CSR assistant for services provides instant guidance on service offerings,
booking processes, and customer support workflows to help streamline operations.

Key Features

Explore our collection of AI assistants designed for various industries and use cases.

Service Guidance

Quickly answers questions about services, pricing, and availability

Booking Workflow Support

Assists CSRs in scheduling, rescheduling, and managing appointments

Step-by-Step Customer Support

Provides guided responses for handling common support scenarios

Integrated
Knowledge Access

Pulls from internal docs and policies in real time

Tools

See what our clients said

Brainforge helped us streamline support by organizing our documents and building an AI assistant our team actually uses. What stood out most was their dedication — they took time to understand our needs and worked closely with us every step of the way. Our agents are faster, more focused, and no longer waste time digging for answers. We'd absolutely recommend them.

We needed fast, reliable data engineering support — and Brainforge delivered. They spun up quickly, laid strong foundations, and brought in the right people for every stage, from infra to modeling. Their team made onboarding seamless and scaled with our needs. Highly recommend.

Brainforge expertly resolved a complex issue with seamless communication, strong organization, and deep expertise in single-page applications and data analytics. His professionalism and clarity with non-technical stakeholders make him highly recommendable.

If you’re looking for a world-class, experienced, easy to work with product analytics expert, Robert is it! He was an absolute pleasure to work with, easy to communicate with, and a reliable expert.

Brainforge set up our product analytics from scratch, including Amplitude implementation, tracking priorities, and dashboards. Robert’s sharp expertise and clear guidance made the handoff smooth and effective.

Robert had an answer to every obscure and nuanced question we had! We were looking for a well-rounded, world-class product analytics expert for our project, and we’re SO grateful for his help

Robert from Brainforge was a tremendous asset, helping us identify needs, close gaps, and implement solutions with speed and precision. His thorough, organized approach made every interaction focused and productive—we’d gladly work with him again.